What Information We Hold and Why
We collect two categories of data. The first is account data — your registered name, email address, phone number and the wallet identifiers tied to your bKash, Nagad or Rocket account when you add them as payment methods. We need this to verify your identity, process
-
1
deposits and route withdrawals back to the correct mobile wallet. The second is activity data — session logs, device type, IP address and in-lobby navigation patterns. We use activity data to detect unusual login attempts, prevent unauthorised access and improve how the lobby loads on your
-
2
device. We do not sell either category to third parties. Payment data flowing through bKash, Nagad or Rocket is handled under those providers' own security frameworks in addition to ours; we store only the reference identifiers needed to match a transaction to your account. Data retention
-
3
periods follow the requirements of applicable law in your eligible region. If you close your account, we retain transactional records for the period required by regulation, then delete remaining personal identifiers. Any processing we carry out is subject to your local laws — if access to
-
4
this platform is not permitted in your jurisdiction, this policy does not override that restriction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.